Welcome to the launching of our first electronic newsletter, Med Management. Several years ago we produced a newsletter which was mailed to our clients on a quarterly basis. It was very well received but became cost prohibitive. With electronic capabilities expanding through our website, www.osullivanconsult.com, we will be able to offer information, links and articles on the operations and management of a medical practice.

O'Sullivan Consulting Group will be introducing new services as well as expanding on some of our existing services. These services have been developed with our clients needs in mind. For instance, we get many requests for information on reimbursement, contracting and personnel forms.  The eventual goal of the website is to introduce a "membership" which will offer enhanced access to information just by logging onto the O'Sullivan Consulting Group website.  Read More...

Have you ever wondered why credentialing can be so complicated? If so, you are definitely not alone.  For physicians and office administrators, credentialing is a necessary evil in order to participate with managed care plans. How and when it is done can be the difference between insurance claims payments or denials.

Managed care organizations such as health maintenance organizations (HMOs) and preferred provider organizations (PPOs) must successfully select and retain health care providers who will provide quality services to their subscribers.  This process of selection and retention is known as credentialing. 
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Contact Congress Now

The Academy of Family Physicians has launched an all-out campaign to fight the 10.6 percent Medicare physician pay cut.

Medicare: Stop the Cut makes it easy for physicians and patients to let Congress know how access will suffer. 

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Locked Up for MDA

OSCG Credentialing Specialist is going to jail!   On February 20^th, Machelle Giordon will be "locked up"  until she raises enough bail money.  It's all part of a fundraiser for the Muscular Dystrophy Association (MDA). Muscular Dystrophy is a neuromuscular disease that affects children and adults.  The bail money is used to provide clinic services, support groups, research grants, summer camps and much more for families served by MDA.

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Hiring staff is not only time consuming, but can also negatively impact resources-people and money. First,  there is the entire hiring process, interviewing, background and reference checks all which can be draining. Then, once the new employee starts there is orientation, training and in some cases a 90-day evaluation.  Then, what if that person doesn't work out? We get to start the process all over again.

How can we ensure to streamline the process but improve the quality of new hire decisions?

First, a written job description is a must.  If the new hire is to replace an existing position, has the job description been reviewed and updated? The job description should clearly identify tasks, level of responsibilities and any required skills, such as a "working knowledge of Excel or Word." Listed below are the steps in the hiring process we have found to be effective.

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