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Christina
Grimesey, Senior Consultant
Collecting
Co-Pay and Patient
Balances at the Front Desk
The
top factors in patient satisfaction starts with the front office staff
and ends with the care the patients feel they received from the physician.
Greeting patients in a friendly manner and making them feel as if
they are the most important person can be challenging. Add asking
for money, the phone ringing, clinical staff interrupting, and a line
of patients that still need to be serviced and you have a combination
that can frustrate you and the patient.
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Charlie
Colitre, President, Healthcare
Compliance Consultants
Changes
to HIPAA
New
Requirements as a Result of the Stimulus Act
The
American Recovery and Reinvestment Act of 2009 (the Stimulus Act)
contains a series of new laws that dramatically expand the privacy
and security provisions of HIPAA. Known as the HITECH Act (Health
Information Technology and Clinical Health Act) it contains significant
changes and additional requirements to HIPAA which all practices
will need to incorporate into their HIPAA privacy and security
written policies.
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Machelle
Giordon, Credentialing Specialist
QUALIFICATIONS
FOR INCIDENT TO "RULE"
If
you are considering to bill incident to the physician when a qualified
non-physician practitioner (NPP) performs the services for Medicare
patients. Please consider the following criteria before billing
your claims...
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Kirsten
Meyers , Administrative Assistant
Below
are a few tips that will help keep you (and your co-workers) happy
and make the overall work
environment more pleasant.
Lose
the negativity. Negativity spreads like wildfire, infecting not
just your work life but your home life too. In order to improve
your work environment you need to try to get and stay positive.
Be honest, but make sure your positive comments outnumber your
negative comments by 10:1
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More...
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OSMA
Conducting
Internal Chart Audits
Date:
October 22, 2009
Where:
Cuyahoga Falls, Ohio
Time:
9:30am - 3:30pm
Also:
Date:
November 5, 2009
Where:
Columbus, OSMA
Time:
9:30am - 3:30pm
OSCG/PBN
Cookbooks For Sale.....
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| Pat
O'Sullivan, President
TECHNOLOGY
IS UPON US...
ARE
WE TAKING ADVANTAGE OF THE OPPORTUNITY?
Just
a few years ago, a physician said to me, why do we need a fax,
we did ok without it? He was afraid of technology. We experience
many medical practices afraid of technology. Why would someone
be afraid of something which could make their world better?
Sometimes it is the billers, afraid to try electronic statements
even though they cost less than the old stuffing, folding method.
Read
More...
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